Privacy Policy

Effective Date: 03.09.2025

1. Introduction

This Privacy Policy describes how Upsell Cross Sell Booster ("we," "our," or "us") collects, uses, and

protects information when you use our Shopify application (the "App"). We are committed to protecting

your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Store Information

- Store domain and basic store details

- Store owner contact information

- Store configuration and settings

- Subscription and billing status

2.2 Product Data

- Product titles, handles, and descriptions

- Product images and pricing information

- Product inventory status

- Product variants and options

2.3 Upsell Configuration Data

- Upsell block settings and preferences

- Selected products for upsell campaigns

- Display settings (colors, text, layout)

- Campaign performance metrics

2.4 Usage Analytics

- App usage patterns and feature utilization

- Performance metrics and error logs

- Checkout interaction data (anonymous)

- Installation and uninstallation events

2.5 Customer Data (Limited)

- Anonymous checkout interaction data

- Product view and cart addition events

- No personally identifiable customer information is collected

3. How We Use Your Information

3.1 App Functionality

- Provide upsell recommendations during checkout

- Configure and manage upsell campaigns

- Process subscription and billing

- Provide customer support

3.2 Service Improvement

- Analyze app performance and usage patterns

- Improve features and user experience

- Develop new functionality

- Troubleshoot technical issues

3.3 Legal Compliance

- Comply with applicable laws and regulations

- Respond to legal requests when required

- Protect against fraud and abuse

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information or store data to third parties.

4.2 Service Providers

We may share limited data with trusted service providers who help us operate the App:

- Shopify: As required for app functionality within the Shopify ecosystem

- Fly.io: For hosting and infrastructure services

- Analytics Services: For anonymous usage analytics only

4.3 Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

5. Data Security

5.1 Security Measures

- Industry-standard encryption for data transmission

- Secure hosting infrastructure with regular security updates

- Access controls and authentication mechanisms

- Regular security audits and monitoring

5.2 Data Retention

- Active store data is retained while the App is installed

- Deleted upsell campaigns are permanently removed within 30 days

- Account data is deleted within 90 days of app uninstallation

- Aggregated analytics may be retained for service improvement

6. Your Rights and Choices

6.1 Access and Control

- View and modify your upsell configurations through the App dashboard

- Delete upsell campaigns and associated data

- Uninstall the App to remove all associated data

6.2 Data Portability

- Export your upsell configuration data upon request

- Receive data in a structured, machine-readable format

6.3 Deletion Rights

- Request deletion of specific data categories

- Complete data removal upon app uninstallation

7. Cookies and Tracking

7.1 Essential Cookies

We use essential cookies required for app functionality, including:

- Authentication and session management

- App preferences and settings

- Security and fraud prevention

7.2 Analytics

Anonymous usage analytics to improve app performance and user experience. No personally identifiable

information is collected.

8. Third-Party Services

8.1 Shopify Integration

Our App operates within the Shopify ecosystem and follows Shopify's data handling requirements. Please

review Shopify's privacy policy for their data practices.

8.2 External Links

Our App may contain links to external websites. We are not responsible for the privacy practices of

third-party sites.

9. International Data Transfers

Data may be transferred to and processed in countries other than your own. We ensure appropriate

safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our App is not intended for use by children under 13. We do not knowingly collect personal information

from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through:

- Email notification to registered users

- In-app notifications

- Updates to this page with revised effective date

12. Contact Information

For questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@cracktab.comAddress: [Your Business Address]Support:

https://upsell-cross-sell-cracktab.fly.dev/support

13. Compliance

This Privacy Policy complies with:

- General Data Protection Regulation (GDPR)

- California Consumer Privacy Act (CCPA)

- Shopify Partner Program requirements

- Other applicable privacy laws

14. Data Processing Legal Basis

We process your data based on:

- Contractual necessity for app functionality

- Legitimate interests for service improvement

- Legal compliance when required by law

- Consent where specifically obtained

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By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to

the collection and use of information as described herein.

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This privacy policy was last updated on 03.09.2025 and is effective immediately.